Behaviour Support Services

Positive Behaviour Support (PBS) is an evidence-based approach which aims to increase a person’s quality of life by creating a shared understanding of the person we support, creating opportunities to foster new skills and building a capable environment around the person.  PBS is a comprehensive approach that encourages an explorative mindset to assess and collaboratively develop strategies that focuses on a person’s needs, environment, and quality of life.

Calm and Connected believes in supporting relationships by building connections before correction through working on attachment and co-regulation to create a safe space for the person to have their needs met. Using Stuart Shaker’s steps to self regulation, we aim to assist stakeholders to:


  • Reframe the behaviour: Behaviour is challenging → What are the unmet needs? 


  • Recognising stressors through the five domains for regulation (biological, emotional, cognition, social and pro-social


  • Reduce stress by explore strategies and teach what it feels like to be calm


  • Reflect on the awareness of stress throughout the day: Investigate and identify what are the stress signals and when do they usually happen? What are the levels of high, low and calm;


  • Respond to the stress signals: what situations to avoid to maintain regulation


Our Behaviour Support Service model is aligned with the NDIS Behaviour Support Rules (2018), and the principles discussed by Carr et al. (2002) in the article titled Positive Behaviour Support: Evolution of an Applied Science. The service aims to respect, protect and fulfill human rights, through meeting obligations under the United Nations’ Convention on the Rights of Persons with Disabilities (CRPD)

The team at Calm and Connected have been involved with the National Disability Services team and Department of Communities with the PBS practitioner training and is always kept up to date on the latest developments with Behaviour Support.

If you have any questions regarding Behaviour Support, please do not hesitate to contact us at or 0430645086


Our Approach

Our behaviour support service requires a multidisciplinary approach with an Occupational Therapist and Clinical Psychologist. Families are given:

If you have a child with challenging behaviours and require support, then please complete our intake form and a memener of our team will be in contact with you.